About Us

Since our formation in 1970 in Bangkok Thailand, AMC Group has continued to provide satisfactory service and products to our diverse range of customers including manufacturers, wholesalers and retailers for over 45 years. With a manufacturing plant located at the very heart of Bangkok, our humble beginnings has seen us massively expand domestically and globally with over 1000+ SKUs items in our production line. Specializing in the production of auto lamps and accessories, AMC products are compatible with the majority of commercial brands including Toyota, Nissan, Isuzu, Mitsubishi, Mazda, and Suzuki among others.

Our 45 years in the industry has also seen us develop a close affiliation with various manufacturers and stakeholders in Thailand for which we are able to utilize and source out the best possible price for your desired product anywhere in Thailand and distribute worldwide.

Currently, our operations are widely distributed within the local Thai market and, for the past 20 years, exported worldwide to various markets including Middle East, Africa, Latin America, South East Asia and Europe.

Payment

Forms of payment

• PayPal (the faster, safer way to send money, make an online payment)
• Complete payment must be made within 3 days of placing your order (buy-it-now option) or winning your bid.

Duty and taxed

• We always mention ship as gift, but if any import duty applied are buyer responsible.
• Our product are under HS code : 851220 ,please check you government official website for import duty(if any duty applied)

Shipping

Shipping and Handling Time

• If you see that the package that the courier deliver you is damaged, please fill the claim form or do not accept it and let us know as soon as possible, thus we will be able to get reimbursement if the part is destroyed and ship replacement to you as soon as possible.
• International shipment might be delayed by destination country authorities. If your package is delayed by customs, we would like you to contact your local customs office to find out what is holding it up. We have no way of giving you better information when a package is delayed by customs.
• Returned merchandise that is lost or damaged during transit is solely the shipper’s responsibility.
• Please make sure the Ship-To address you type during checkout is correct and the same as your eBay address. We are not responsible for any wrong or undeliverable addresses.
• For Made-to-Order product, the handling time will take 5-20 business days Also, the delivery time should take a bit longer. Please make sure that you can accept the condition.
• Our warehouse are based in Bangkok, Thailand (South East Asia), Sydney Australia,and FL in United State
   

Packing Sample

Returns

• Return is permitted within 14 days from date of receipt, and refusing a delivery is not an acceptable way to return it.
• All returns must be approved by mail before you ship any item back to us. If you ship a without informing prior to shipping, the package will be refused returned to you.
• Refused packages will be treated as an unauthorized return and will be charged a minimum of 15% restocking fee + double the shipping cost (the carrier is charging us for both ways). Make sure we authorize your return.
• If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
• Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them.
• Item which offered with “Free Shipping” it means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund.
• Returns must be packed in an outer shipping carton to avoid defacing the original box/packing of the product.

Customer Service

• If you have any questions regarding your purchase, please feel free to email us. We strive to reply to all emails in 24 Hours ( business day)
• We strive to have 5 over 5 stars eBay Detail Seller Ratings, and your satisfaction is our top priority. So please let us know if you are not satisfied with any of our products or services before leaving feedback or open any disputes. We are willing to find an amicable solution for you. Your 5 over 5 stars DSR will enable more buyers to enjoy our good quality and worth-buying products.
• If you have any special request, please email us.

Feedback

Please leave us a POSITIVE feedback (5 STARS) in every area of the Detailed Seller Ratings. If you feel we should not deserve the 5 stars feedback, please feel free to contact us. Every comment from customer is significantly important for us, so please kindly help us for feedback!

Purchasing from us means you have read, understood and agreed to all our policies. We reserve the right to cancel your order if you fail to follow our policies.

We welcome any question and never hesitate to help you