About us
We are an experienced company that specializes in selling various types of remote control cars and related accessories.
Thanks to our mature and vertically integrated supply chain system and streamlined order fulfillment system, the entire transaction cost is greatly reduced, and we guarantee that you can get the best quality products at the most favorable price.
We are always committed to providing customers with high-quality products with competitive prices and excellent services.
Payment
We mainly accept payments via PayPal and Payoneer.
Payment should be made within 7 days after the auction ends. Otherwise, the unpaid item dispute will be submitted to eBay.
When making payment, please list your special requirements (color, packaging, etc.) in the remarks column of PAYPAL or Payoneer.
Shipping
We provide Standard SpeedPAK transportation services on the eBay platform to all buyers around the world.
If the buyer is willing to pay additional fees, we can also provide faster service through FedEx, DHL, EMS, TNT or UPS, but you need to contact us for this.
Products will be shipped within 1-3 business day after receiving and verifying full payment. It usually takes 7-12 working days to arrive in the United States. Delivery time to most other countries/regions is approximately 15-25 business days.
We ship the package to the shipping address you confirmed in PayPal or Payoneer. If your shipping address is different from the address in PayPal or Payoneer, please let us know your shipping address in time.
A tracking number will be provided for customers to check the shipping status online (only for registration or faster service).
We are not responsible for any incorrect or undeliverable addresses. Please verify and update your shipping address on PayPal or Payoneer during checkout.
About returns:
If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP.
Return/refund is accepted within 30 days after the buyer receives the item. NO exchange will be accepted after 30 days from the date when the item is received.
Please contact us first before returning your product!!!
Contact us:
We really appreciate your 5-star positive feedback. Your feedback makes us better
Our goal is to provide 100% satisfactory products and services to every valued customer. Therefore, if you have any questions,
please email us immediately before leaving neutral/negative feedback. Please give us a chance to solve the problem.
If there is no reply within 1 business day, please check the spam in your mailbox or contact us again via eBay.
All communications are handled via email. If you have any questions about the product, you can contact us at any time.
We strive to reply to all emails as soon as possible, but due to the large amount of emails, we may take some time to respond. Thank you in advance for your patience.
